GENERAL TERMS AND CONDITIONS FOR THE USE OF SERVICES PROVIDED BY ROBRO

1. INTRODUCTION AND DEFINITIONS
Welcome to the services provided by Robro Professional & Management Development Training L.L.C. (“Robro,” “Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our services, including but not limited to our platform, website, tools, and resources (collectively referred to as the “Platform”).
By using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Platform. If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

THESE TERMS AND CONDITIONS, INCLUDING ALL PROVISIONS OUTLINED HEREIN, ARE VALID AND ENFORCEABLE AS OF JANUARY 20, 2025 BY ACCESSING OR USING THE PLATFORM AFTER THIS DATE, USERS CONFIRM THEIR AGREEMENT TO THE TERMS. ROBRO RESERVES THE RIGHT TO UPDATE THIS DOCUMENT IN ACCORDANCE WITH SECTION 2 OF THESE TERMS, AND USERS ARE ENCOURAGED TO REVIEW THE MOST CURRENT VERSION AVAILABLE ON THE PLATFORM.

1.1. COMPANY OVERVIEW
Robro Professional & Management Development Training L.L.C. is a UAE-registered company, licensed under License Number 1122397, with its principal office located at Montana Building, Office 105-0378, Al Karama, Dubai, UAE. We provide professional development and management training services, including specialized challenges designed to enhance users’ skills and competencies through structured learning and practice.
1.2. DEFINITIONS
For the purposes of these Terms, the following definitions apply:
• “Challenge”: A structured, professional development program offered through the Platform, designed to assess and enhance a User’s skills and competencies. Each Challenge includes specific objectives, evaluation criteria, and timeframes for completion. Challenges may involve educational materials, practical tasks, and performance reviews.
• “Managed Account”: A dedicated account managed by Robro on behalf of the User for the purpose of participating in Challenges and tracking progress. The Managed Account provides analytical tools and resources for monitoring performance and achieving Challenge objectives.
• “User”: Any individual or entity that registers to access or utilize the Platform, including participants in Challenges and holders of Managed Accounts. Users must meet the eligibility criteria outlined in these Terms and are responsible for complying with all provisions herein.
• “Platform”: The suite of online tools, resources, and services offered by Robro Professional & Management Development Training L.L.C. through its website at [LINK]. The Platform enables Users to participate in professional Challenges, manage their progress through Managed Accounts, access educational content, and utilize analytics and reporting tools to enhance their skills and professional growth. The Platform also includes any associated mobile applications, updates, and related software provided by Robro.
• “Services”: The comprehensive suite of professional training, development, and support services offered by Robro through its Platform, including but not limited to educational Challenges, Managed Accounts, and access to training materials and analytics.
• “User Content”: Any materials, information, or data submitted, uploaded, or shared by Users through the Platform, including but not limited to feedback, performance data, and participation records in Challenges.
• “Evaluation Process”: The structured review and analysis of User performance during Challenges, based on predefined criteria such as risk management, adherence to rules, and achievement of objectives. Results of the Evaluation Process determine eligibility for progression or access to Managed Accounts.
• “Prohibited Practices”: Actions or behaviors expressly forbidden under these Terms, including fraudulent activities, unauthorized use of the Platform, or breaches of applicable laws.

BY ACCESSING OR USING THE PLATFORM, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS. YOU ALSO ACKNOWLEDGE THAT ANY PERSONAL DATA YOU PROVIDE WILL BE PROCESSED IN ACCORDANCE WITH OUR PRIVACY POLICY.

2. MODIFICATION/CHANGES
2.1. RIGHT TO AMEND
Robro reserves the right to update, amend, or modify these Terms at its sole discretion and at any time. Changes to these Terms may be made to reflect updates in our business practices, regulatory requirements, or for any other legitimate reason deemed necessary by the Company.
2.2. NOTIFICATION OF CHANGES
When changes are made, Robro will provide notice by updating the “Last Updated” date at the top of these Terms. For material changes that may significantly impact users’ rights or obligations, the Company will endeavor to notify users through additional channels, such as email or in-platform notifications.
2.3. USER CONSENT TO CHANGES
By continuing to access or use the Platform and Services after the updated Terms become effective, users agree to be bound by the revised Terms. If a user does not agree with the changes, they must discontinue their use of the Platform and Services and close their account.
2.4. AVAILABILITY OF TERMS
The most current version of these Terms will always be available at [insert URL]. It is the responsibility of users to review these Terms periodically to ensure they are aware of any modifications.
2.5. RETROACTIVE APPLICATION
Unless otherwise specified, any changes to these Terms will not retroactively modify the parties’ rights and obligations concerning prior use of the Platform. However, if retroactive application is required by law or regulatory authorities, the updated Terms will be applicable accordingly.
2.6. LOCAL REGULATORY COMPLIANCE
Any modifications to these Terms will comply with the regulatory requirements applicable to the Emirate of Dubai and the UAE, as well as any international obligations relevant to the Company’s operations.

3. NOT INVESTMENT ADVICE OR SERVICES
The services offered by Robro are educational and informational in nature and should not be construed as financial or investment advice. Robro does not provide guidance or recommendations regarding the purchase, sale, or holding of any financial instruments, nor does it manage investment portfolios on behalf of users.
By using the platform and participating in any challenges or activities provided by Robro, you acknowledge and agree that:
• No Professional Advice. The information, resources, and services offered by Robro are solely for the purpose of personal skill development and education. Robro, its employees, agents, and representatives are not licensed financial advisors, and any communication from Robro should not be interpreted as financial, legal, tax, or investment advice.
• Independent Judgment Required. Users are solely responsible for making their own investment and financial decisions. Robro does not guarantee the accuracy, completeness, or timeliness of any information provided on its platform and disclaims all liability for any decisions made based on this information.
• No Fiduciary Relationship. Robro does not act as an investment advisor or fiduciary and does not have a duty to evaluate the suitability of any financial decision made by its users.
• Third-Party Tools or Services. Any third-party tools or services that may be accessible through Robro’s platform are provided solely for convenience and are subject to the respective terms and conditions of those third parties. Robro does not endorse, control, or guarantee the quality of these tools or services and assumes no liability for their use.
• User Responsibility. Users are advised to seek independent professional advice if they have questions about investment risks or strategies. The use of Robro’s platform does not create an advisory relationship or any legal obligations between Robro and its users beyond those explicitly set forth in this agreement.

IF YOU HAVE SPECIFIC QUESTIONS REGARDING YOUR INVESTMENT OR TRADING STRATEGIES, PLEASE CONSULT WITH A QUALIFIED FINANCIAL ADVISOR.

4. TRADER ELIGIBILITY AND REPRESENTATIONS
4.1. ELIGIBILITY TO USE SERVICES
To engage with the Services offered by Robro, you represent and warrant that you:
• Are at least eighteen (18) years of age or older and possess the legal capacity to enter into this Agreement.
• Reside in a jurisdiction where the use of the Services is permitted under applicable laws, regulations, and ordinances.
• Are not subject to any restrictions that would prohibit or limit your access to the Services under international sanctions or local regulations.
4.2. AUTHORIZATION ON BEHALF OF ENTITIES
If you are accessing or using the Services on behalf of a company or other legal entity, you represent and warrant that:
• You have the legal authority to bind that entity to these Terms.
• You will ensure that your use of the Services complies with all applicable laws, regulations, and the terms of this Agreement.
4.3. COMPLIANCE WITH LAWS
You affirm that your participation in the Services adheres to all relevant laws, regulations, and international treaties applicable to your jurisdiction. You further warrant that:
• Your activities on the platform are for lawful purposes and do not involve fraud, money laundering, or other illegal activities.
• You will comply with any licensing, registration, or reporting requirements imposed by the applicable regulatory authorities.
4.4. REPRESENTATIONS REGARDING USAGE
By accessing or using the Services, you represent and warrant that:
• You will provide accurate, current, and complete information during the registration process and promptly update this information as necessary.
• You are solely responsible for any activity conducted under your account and agree to notify the Company immediately if you suspect unauthorized use of your account.
• You will refrain from using the Services in a manner that violates any terms set forth in this Agreement or applicable laws.

5. OUR SERVICES
5.1. OVERVIEW OF SERVICES
Robro provides innovative and structured programs aimed at enhancing users’ skills and competencies through a variety of services. These services include but are not limited to:
• Challenges: Structured training programs designed to help users achieve specific personal and professional goals within predefined timeframes and criteria.
• Managed Accounts: Tools and resources to help users track and manage their participation in Challenges and other services provided on our Platform.
• Educational Resources: Access to training materials, tutorials, and analytics to support user growth and skill development.
• User Support: Comprehensive support services to guide users through the use of the Platform and ensure a seamless experience.
5.2. ACCESS TO SERVICES
The Services are accessible through Robro’s proprietary Platform, which includes web-based tools, mobile applications, and other associated digital resources. Users are required to create an account to access and participate in the Services as outlined in Clause 1.2.
5.3. CHALLENGES
• Users can enroll in specialized Challenges that are designed to evaluate their skill sets, facilitate skill development, and help them achieve measurable outcomes.
• Each Challenge has specific goals, timeframes, and evaluation criteria, which will be clearly outlined before the start of the Challenge.
• Users are required to meet the eligibility criteria outlined in Section 4 before enrolling in any Challenge.
5.4. MANAGED ACCOUNTS
• Robro provides Managed Accounts to users for tracking and managing their progress within the Challenges.
• Managed Accounts offer analytical tools to evaluate performance, set milestones, and track progress toward completing Challenges.
• Users must adhere to the terms of use applicable to Managed Accounts as specified in this Agreement.
5.5. THIRD-PARTY INTEGRATION
The Platform may include tools and services provided by third-party vendors. While these integrations enhance user experience, Robro does not assume liability for the accuracy or quality of third-party services, which are subject to the terms and conditions of the respective providers.

ROBRO DOES NOT GUARANTEE ANY SPECIFIC OUTCOMES OR RESULTS FROM USING ITS SERVICES. THE USE OF THE PLATFORM AND PARTICIPATION IN CHALLENGES IS AT THE USER’S OWN RISK, AND ROBRO SHALL NOT BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES ARISING FROM SUCH USE.

6. ACCOUNT CREATION OR REGISTRATION
6.1. ACCOUNT REGISTRATION REQUIREMENTS
To access the services provided by Robro, Users are required to create an account on our Platform. During the registration process, Users must provide accurate and complete personal information, including but not limited to:
• Full Name,
• Email Address,
• Contact Number,
• Date of Birth,
• Country of Residence,
• A unique Username and Password.
This information will be handled in accordance with Robro’s Privacy Policy. It is the User’s responsibility to ensure that the information provided is accurate, current, and complete.
6.2. ACCOUNT OWNERSHIP AND SECURITY
The account created during registration is personal and non-transferable. Users are strictly prohibited from sharing their account credentials with third parties or creating accounts on behalf of another individual or entity without prior written authorization from Robro.
Multiple accounts associated with a single User without prior approval may result in the suspension or termination of all related accounts.
Users are solely responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account. If a User suspects unauthorized access or a security breach, they must notify Robro immediately at [insert support contact email].
6.3. ACCURACY OF REGISTRATION INFORMATION
All information provided during account registration must be accurate, current, and complete. Users are required to promptly update their account information in the event of any changes. Robro is not responsible for verifying the accuracy of the information submitted by Users and will not be held liable for any consequences arising from inaccurate or incomplete information.
6.4. TERMINATION OR SUSPENSION OF ACCOUNTS
Robro reserves the right to suspend or terminate accounts in cases of:
• Violation of these Terms and Conditions,
• Submission of false or misleading information,
• Unauthorized use of the Platform or Services, or
• Engagement in fraudulent, unlawful, or harmful activities.
Upon termination or suspension, the User will lose access to their account and the associated Services, without entitlement to refunds for any fees paid.

BY REGISTERING FOR AN ACCOUNT, USERS CONFIRM THAT THEY HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND CONDITIONS, AND ACCEPT ALL ASSOCIATED RESPONSIBILITIES AND OBLIGATIONS.

7. ROBRO’S CRYPTO PROPRIETARY TRAINING CHALLENGE (CPTC)
7.1. OVERVIEW OF THE CPTC PROGRAM
The Crypto Proprietary Training Challenge (CPTC) offered by Robro is a structured training and evaluation program designed to assess and develop participants’ skills in cryptocurrency and financial management. The CPTC provides a unique opportunity for participants to demonstrate their skills, achieve measurable outcomes, and qualify for advanced resources, such as Managed Accounts, to further their professional growth.
7.2. ENROLLMENT IN THE CPTC
To join the CPTC program, participants must:
• Select a challenge level that aligns with their skills and experience,
• Complete the registration process as outlined in Section 6,
• Pay the associated fee for the selected challenge level, and
• Agree to adhere to the terms and objectives of the challenge.
Details regarding each challenge level, including fees and objectives, are provided on the Platform and during the enrollment process. Robro reserves the right to update the features and objectives of each challenge to ensure compliance with industry standards and regulatory requirements.
7.3. CHALLENGE STAGES
The CPTC consists of the following stages:
• Initial Training Phase: Participants gain access to educational materials, tutorials, and analytics to prepare for the evaluation phase.
• Evaluation Phase: Participants demonstrate their skills by achieving specific goals and adhering to predefined criteria, including risk management and performance benchmarks.
• Advanced Access Phase: Successful completion of the evaluation phase qualifies participants to manage a Managed Account, with additional tools and resources provided by Robro.
7.4. PERFORMANCE OBJECTIVES
Each challenge level includes specific objectives, such as:
• Profitability targets,
• Risk management thresholds,
• Minimum and maximum timeframes for completion, and
• Adherence to Robro’s platform guidelines.
Failure to meet these objectives may result in disqualification from the challenge, as determined solely by Robro.
7.5. COMPLETION AND ADVANCEMENT
Participants who successfully complete the CPTC may qualify for additional opportunities, such as:
• Access to Managed Accounts,
• Participation in advanced training programs.
The completion of one challenge level does not automatically guarantee eligibility for higher-level challenges; participants must meet all criteria specified for advancement.
7.6. PROGRAM INTEGRITY AND COMPLIANCE
Robro strictly prohibits:
• The use of unauthorized tools or methods to manipulate performance outcomes,
• Collusion with third parties to alter evaluation results, and
• Any activity deemed fraudulent or in violation of applicable laws or these Terms.
Violations may result in immediate disqualification, suspension of services, and/or legal action.
7.7. NO GUARANTEES OF SUCCESS
While the CPTC is designed to provide participants with valuable training and evaluation opportunities, Robro makes no guarantees regarding specific outcomes or success rates. Participation is at the sole risk of the User, and Robro shall not be held liable for any direct or indirect losses incurred during or after the challenge.
By enrolling in the CPTC, participants agree to these terms and accept all responsibilities outlined herein.

8. EVALUATION PROCESS IN THE CPTC
8.1. PURPOSE OF THE EVALUATION PROCESS
The evaluation process in Robro’s CPTC is designed to objectively assess participants’ skills, adherence to challenge guidelines, and overall performance. This process ensures fairness, transparency, and alignment with the established objectives of the CPTC program.
8.2. EVALUATION CRITERIA
Participants will be evaluated based on the following criteria:
• Adherence to Rules: Compliance with all guidelines and restrictions outlined in the challenge description.
• Risk Management: The ability to manage risk effectively while working within the set parameters of the challenge.
• Performance Metrics: Achievement of specific targets, including profitability, strategy execution, and consistency of results.
• Timeframes: Completion of objectives within the minimum and maximum duration specified for the challenge level.
All criteria are communicated clearly at the start of the challenge and must be adhered to throughout its duration.
8.3. MONITORING AND REPORTING
Robro employs advanced tools and methodologies to monitor participants’ activities during the challenge. These tools include, but are not limited to:
• Real-time tracking of participant performance.
• Automated reporting systems for accuracy and consistency in evaluations.
• Periodic updates and progress summaries provided to participants through their Managed Accounts.
Participants are encouraged to regularly review their performance reports and address any discrepancies with Robro’s support team.
8.4. DISQUALIFICATION AND VIOLATIONS
Participants may face disqualification from the challenge under the following circumstances:
• Use of unauthorized tools, software, or techniques to manipulate performance results.
• Failure to meet performance or risk management criteria.
• Breach of the CPTC Terms and Conditions or engagement in fraudulent activities.
• Providing inaccurate or misleading information during registration or challenge participation.
Disqualification decisions are at the sole discretion of Robro and are final. Participants will be notified of disqualification, including the reasons and evidence supporting the decision.
8.5. APPEALS PROCESS
Participants who wish to appeal a disqualification decision may do so by submitting a written request to Robro within seven (7) days of receiving the notification. The appeal must include:
• A clear explanation of the grounds for the appeal,
• Any supporting evidence or documentation.
Robro will review the appeal and provide a final decision within fourteen (14) days.
8.6. FINAL EVALUATION AND RESULTS
Upon completing the challenge, participants will receive a detailed evaluation report, which includes:
• Performance metrics,
• Areas of strength and improvement,
• Eligibility for advancement or Managed Accounts access (if applicable).
The evaluation report is final and serves as the basis for determining participants’ outcomes and opportunities for advancement within the CPTC program.
8.7. CONFIDENTIALITY OF EVALUATION DATA
All data generated during the evaluation process is treated as confidential and used solely for assessing participants’ performance in the CPTC. Robro will not share, sell, or disclose this data to third parties without the participant’s prior consent, except as required by law.

9. CHALLENGE LEVELS AND ACCOUNT BALANCE
9.1. CHALLENGE LEVELS
Robro’s CPTC offers multiple levels to accommodate participants with varying skillsets and goals. Each level is designed to test specific competencies and provide structured progression pathways. Key aspects of the challenge levels include:
• Customization: Participants may select a challenge level aligned with their expertise and career goals during the enrollment process.
• Criteria: Each level contains predefined goals, performance metrics, and risk management benchmarks tailored to assess participants’ skills effectively.
• Transparency: Full details of the objectives, rules, and success metrics for each challenge level are available to participants at the start of the program.
9.2. ACCOUNT BALANCE MANAGEMENT
To ensure the integrity of the evaluation process, all participants are required to adhere to the account balance guidelines as follows:
• Initial Deposit: Participants must make an initial deposit into their Managed Account at the time of enrollment. The deposit amount is determined by the chosen challenge level.
• Account Monitoring: Robro provides real-time tracking of account balances through the Platform, allowing participants to view their performance metrics and fund utilization.
• Utilization of Funds: Managed Accounts are utilized solely for activities directly related to the CPTC. Participants are prohibited from withdrawing, transferring, or using the funds for purposes outside the scope of the challenge.
• Minimum Balance Requirements: Participants must maintain a minimum account balance throughout the challenge to remain eligible for progression. Failure to do so may result in disqualification from the CPTC.
9.3. ADJUSTMENTS TO ACCOUNT BALANCE
Robro reserves the right to make adjustments to participants’ Managed Account balances under the following circumstances:
• Compliance Violations: If a participant breaches CPTC rules or engages in prohibited activities, corresponding penalties may be deducted from their account balance.
• Performance Incentives: Successful completion of intermediate milestones within a challenge may result in bonus allocations to participants’ accounts, as determined by Robro.
• Fee Deduction: Any fees or charges applicable under these Terms will be deducted automatically from the account balance.
9.4. CONSEQUENCES OF ACCOUNT IMBALANCE
Failure to maintain a sufficient account balance or meet minimum balance requirements may result in:
• Suspension of Access: Temporary restriction of access to the Managed Account and related tools.
• Disqualification: Removal from the ongoing challenge, as determined at Robro’s sole discretion.
• Ineligibility for Advancement: Participants unable to fulfill balance requirements will not qualify for higher-level challenges or Managed Account upgrades.
9.5. ACCOUNT CLOSURE AND FUND MANAGEMENT
Upon completing or withdrawing from a challenge, participants’ Managed Accounts will be subject to the following:
• Account Reconciliation: Any remaining balance will be reconciled in accordance with these Terms and refunded to the participant, minus applicable fees.
• Data Retention: Robro will retain records of account activity for regulatory compliance and audit purposes for a minimum period of 5 years, as required by UAE regulations.

10. FEES AND PAYMENT
10.1. FEES FOR PARTICIPATION
Participants in the CPTC are required to pay applicable fees as outlined during the enrollment process. These fees are determined based on the selected challenge level and are subject to the following terms:
• Fees are non-refundable except as explicitly stated in these Terms.
• Payment of fees confirms a participant’s registration in the selected challenge level.
10.2. PAYMENT METHODS
Robro accepts payments through the following methods:
• Credit or debit cards issued by internationally recognized financial institutions.
• Online payment platforms integrated into the Platform.
• Other payment methods authorized by Robro and communicated during enrollment.
All payments must be completed in the currency specified by Robro, and any conversion fees or additional charges imposed by financial institutions are the sole responsibility of the participant.
10.3. PAYMENT SCHEDULE
Payment of fees must be completed in full at the time of enrollment unless otherwise stated. Participants will not gain access to the CPTC or related resources until payment is successfully processed and confirmed by Robro.
10.4. TAXES AND ADDITIONAL CHARGES
All fees are exclusive of any applicable taxes, duties, or levies imposed by regulatory authorities. Participants are responsible for any such charges, including but not limited to VAT, sales tax, or withholding tax, as required by local or international law.
10.5. AUTOMATIC FEE DEDUCTION
For participants with Managed Accounts, Robro reserves the right to deduct applicable fees or charges directly from the account balance. Notifications regarding such deductions will be provided through the Platform.
10.6. NON-PAYMENT CONSEQUENCES
Failure to complete payment of fees or maintain sufficient funds in a Managed Account may result in:
• Suspension of access to the CPTC and related resources.
• Disqualification from ongoing challenges.
• Termination of the participant’s account, as determined at Robro’s discretion.
10.7. REFUND POLICY
Refunds may be issued under the following circumstances:
• If Robro cancels a challenge before its commencement, participants will be eligible for a full refund.
• In cases of technical errors resulting in duplicate payments, participants may request a refund by contacting Robro’s support team within seven (7) days of the transaction.
Refund requests must be submitted in writing and include all relevant details to facilitate processing. Robro reserves the right to decline refund requests that do not meet the specified criteria.
10.8. DISPUTED PAYMENTS
Participants must notify Robro of any payment disputes within fourteen (14) days of the transaction date. Robro will investigate the issue and, if necessary, liaise with the relevant financial institutions to resolve the matter. Disputes submitted after the specified timeframe may not be addressed.
10.9. FEE CHANGES
Robro reserves the right to update fees for future challenges or services at its sole discretion. Participants will be notified of any changes to fees before enrolling in new challenges. Fee changes will not affect previously completed transactions or active challenges.

11. TRADER’S PORTAL (DASHBOARD)
11.1. SINGLE PORTAL POLICY
Each User is entitled to only one Trader’s Portal (“Dashboard”). All services available to the User must be consolidated and managed within this singular Dashboard. The number of active Challenges or Verifications per Dashboard may be subject to limitations based on cumulative initial capital amounts or other defined parameters. Users are strictly prohibited from transferring or combining initial capital amounts, performance metrics, or other related data across different services without explicit authorization from Robro.
11.2. SECURITY AND USAGE
Access to the Dashboard is secured by unique login credentials, which must not be shared with any third party. If the User registers as a legal entity, they may authorize employees or representatives to access the Dashboard, but the User retains full responsibility for all activities conducted through their Dashboard. Robro is not liable for any misuse of the Dashboard or related services, including any adverse consequences arising from unauthorized access or negligent use by the User.
11.3. SERVICE AVAILABILITY
Access to the Dashboard and related services may be temporarily unavailable due to maintenance, updates, or other operational reasons. While Robro endeavors to minimize downtime, the Company is not responsible for any disruptions, unavailability of services, or loss of data resulting from such periods. Users acknowledge that service availability is not guaranteed at all times.
11.4. DELETION OF DASHBOARD
Users may request the deletion of their Dashboard by contacting Robro’s support team at [support email]. Such a request will be treated as a contract termination initiated by the User. Upon deletion:
• The User forfeits all rights to access the Dashboard and related services.
• No refunds will be issued for previously paid fees or incurred losses.
Robro will confirm receipt of the deletion request and notify the User upon completing the deletion process.

12. DEMO TRADING RULES
12.1. PURPOSE OF DEMO TRADING
The Demo Trading feature provided by Robro is designed solely for educational and practice purposes. It allows Users to simulate trading activities under real-world conditions without risking actual funds. The feature is aimed at enhancing Users’ skills and understanding of trading mechanics, strategies, and platform functionalities.
12.2. NO MONETARY VALUE OR PROFIT
Funds, profits, or any other assets generated within the Demo Trading environment do not hold monetary value and cannot be withdrawn, transferred, or redeemed for actual funds or assets.
12.3. LIMITATIONS OF DEMO TRADING
Robro reserves the right to impose limitations on the Demo Trading feature, including but not limited to:
• Restrictions on trading volumes, instrument types, or simulated leverage levels.
• Duration of access to the Demo Trading feature.
12.4. ACCESS TO DEMO TRADING
Demo Trading is accessible exclusively through the Robro Platform and is available only to registered Users. Users must not share their access credentials with third parties or permit unauthorized access to their accounts.
12.5. NO LIABILITY FOR SIMULATED PERFORMANCE
Robro does not guarantee that the simulated performance of Demo Trading will mirror actual market conditions or outcomes. Users are cautioned against relying on Demo Trading results for real-world trading decisions.
12.6. TERMINATION OF ACCESS
Robro may suspend or terminate access to the Demo Trading feature at its sole discretion, including in cases where:
• The User violates these Terms.
• The Demo Trading feature is discontinued for operational or regulatory reasons.
12.7. PROHIBITED USES
The following activities are strictly prohibited within the Demo Trading environment:
• Engaging in fraudulent activities or attempting to exploit technical vulnerabilities of the Platform.
• Using Demo Trading as a substitute for actual trading without understanding the associated risks and differences.

ROBRO SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, LOSSES, OR LIABILITIES INCURRED BY USERS IN CONNECTION WITH THEIR USE OF THE DEMO TRADING FEATURE. USERS ACKNOWLEDGE THAT DEMO TRADING IS A SIMULATED ENVIRONMENT WITH NO GUARANTEES OF REPLICATING REAL TRADING SCENARIOS.

13. PROHIBITED PRACTICES
The following practices are strictly prohibited on the Robro Platform. Users who engage in these activities may face suspension or termination of their accounts, disqualification from Challenges, forfeiture of funds, or legal action, as deemed necessary by Robro.
13.1. VIOLATION OF LAWS
Users are prohibited from engaging in any activity that:
• Violates local, national, or international laws and regulations applicable to the User or the services provided by Robro.
• Involves fraud, money laundering, or financing of terrorism.
13.2. MISUSE OF THE PLATFORM
Users must not:
• Exploit vulnerabilities in the Platform for unauthorized access, performance manipulation, or other unfair advantages.
• Use automated tools, bots, scripts, or software to interact with the Platform without prior written authorization from Robro.
• Attempt to bypass security measures or interfere with the normal operation of the Platform.
13.3. FRAUDULENT BEHAVIOR
The following actions are considered fraudulent and strictly prohibited:
• Providing false or misleading information during account registration or Challenge participation.
• Colluding with third parties to manipulate Challenge outcomes or evaluation results.
• Using the Demo Trading feature to simulate performance for deceptive purposes in real trading activities.
13.4. UNAUTHORIZED COMMERCIAL USE
Users may not:
• Use the Platform for commercial purposes outside the scope explicitly permitted by Robro.
• Transfer or sell access to their accounts, Challenges, or Managed Accounts to third parties.
13.5. UNFAIR PRACTICES DURING CHALLENGES
During participation in Challenges, Users are prohibited from:
• Manipulating trading data or Challenge results to meet performance metrics fraudulently.
• Failing to comply with risk management thresholds or other Challenge requirements.
• Engaging in actions that compromise the integrity of the Challenge process.
13.6. HARASSMENT AND ABUSE
Users must not:
• Harass, threaten, or abuse Robro staff, other Users, or third-party providers.
• Share offensive, defamatory, or inappropriate content on the Platform.
13.7. DATA PRIVACY VIOLATIONS
Users are prohibited from:
• Collecting, sharing, or distributing personal data of other Users without their consent.
• Engaging in actions that breach Robro’s Privacy Policy or violate applicable data protection laws.
13.8. CONSEQUENCES OF VIOLATIONS
Robro reserves the right to take the following actions in response to prohibited practices:
• Immediate suspension or termination of the User’s account.
• Disqualification from active Challenges or forfeiture of rewards and funds.
• Legal action, including reporting to regulatory or law enforcement authorities, if required.

14. INTELLECTUAL PROPERTY RIGHTS
Robro owns and retains all intellectual property rights in and to the Platform, its content, and the services provided, except for third-party materials explicitly licensed for use on the Platform. By using the Platform, you acknowledge and agree to the following terms regarding intellectual property:
14.1. OWNERSHIP OF MATERIALS
All materials provided through the Platform, including but not limited to text, images, graphics, logos, software, videos, and other content (the “Materials”), are the exclusive property of Robro or its licensors. Unauthorized reproduction, modification, distribution, or display of these Materials without prior written consent from Robro is strictly prohibited.
14.2. LICENSE TO USE THE PLATFORM
Subject to compliance with these Terms, Robro grants Users a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and its Materials solely for the purposes outlined in these Terms. This license does not grant ownership or intellectual property rights in the Platform or Materials.
14.3. USER-GENERATED CONTENT
If you submit, upload, or otherwise provide content through the Platform (“User Content”), you grant Robro a worldwide, perpetual, royalty-free, non-exclusive license to use, reproduce, modify, adapt, distribute, and display the User Content for the purposes of operating, enhancing, and promoting the Platform.
You represent and warrant that:
• You own all rights, title, and interest in the User Content or have obtained all necessary permissions to grant the above license.
• The User Content does not infringe upon the rights of any third party or violate applicable laws.
Robro reserves the right, but not the obligation, to monitor and remove User Content at its sole discretion.
14.4. TRADEMARKS AND SERVICE MARKS
The trademarks, service marks, logos, and branding (“Marks”) displayed on the Platform are the property of Robro or third-party licensors. Users may not use the Marks without prior written authorization from Robro or the respective trademark owner.
14.5. PROTECTION AGAINST INFRINGEMENT
Robro will take all necessary actions to protect its intellectual property rights, including pursuing legal remedies against unauthorized use, reproduction, or distribution of its Materials or Marks. Users are required to report any suspected violations of intellectual property rights.
14.6. THIRD-PARTY CONTENT
The Platform may include materials or links to third-party content. Such materials are provided solely for convenience and do not constitute endorsement by Robro. Intellectual property rights in such third-party content remain with the respective owners.
14.7. PROHIBITED USES
Users are prohibited from:
• Reverse engineering, decompiling, or attempting to extract the source code of any software or technology available on the Platform.
• Using Robro’s Materials, Marks, or intellectual property for commercial purposes without prior written approval.
• Incorporating Robro’s content or branding into derivative works, websites, or services.
14.8. REMEDIES FOR INFRINGEMENT
In the event of a violation of Robro’s intellectual property rights:
• Robro may suspend or terminate your account and access to the Platform.
• Robro reserves the right to seek legal remedies, including injunctive relief and damages, under UAE law and applicable international intellectual property treaties.

15. RISK ACKNOWLEDGMENT AND DISCLAIMER
Robro is committed to providing professional development and training services to enhance Users’ skills and competencies. However, participation in our services involves inherent risks that Users must carefully consider. By using the Platform and participating in Challenges or other services, you acknowledge and agree to the following:
15.1. ACKNOWLEDGMENT OF RISKS
Participation in Challenges, training programs, and other services provided by Robro may involve financial, educational, or reputational risks. These risks include but are not limited to:
• The potential for financial loss resulting from failure to meet Challenge objectives or comply with guidelines.
• The possibility of errors or inaccuracies in information, tools, or resources provided through the Platform.
• External factors, such as market conditions or regulatory changes, that may impact Challenge outcomes.
Users are advised to evaluate their individual circumstances, including financial resources, experience, and objectives, before participating in any Challenge or training program offered by Robro.
15.2. NO GUARANTEE OF SUCCESS
Robro makes no guarantees regarding specific outcomes, including financial success, skill acquisition, or other benefits derived from participating in its services. Participation is voluntary and undertaken at the User’s sole risk.
15.3. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Robro disclaims all liability for any direct, indirect, incidental, consequential, or punitive damages resulting from:
• Use or misuse of the Platform or its services.
• Inability to meet Challenge objectives or failure to complete training programs.
• Reliance on any information, tools, or resources provided through the Platform.
15.4. NO PROFESSIONAL OR LEGAL ADVICE
The information and resources provided by Robro are solely for educational purposes. Robro does not offer legal, financial, or professional advice. Users are encouraged to seek independent advice from qualified professionals regarding their specific needs or circumstances.
15.5. EXTERNAL LINKS AND THIRD-PARTY CONTENT
The Platform may include links to third-party websites or content. Robro does not endorse, control, or assume responsibility for the accuracy, quality, or reliability of third-party content. Accessing third-party content is at the User’s own risk.
15.6. USER RESPONSIBILITY
Users agree to take full responsibility for their participation in Challenges and training programs, including compliance with all applicable laws, regulations, and these Terms. Users acknowledge that their decisions, actions, and outcomes are their sole responsibility.
By accessing or using Robro’s services, you confirm that you have read, understood, and agreed to this Risk Acknowledgment and Disclaimer. If you have questions or concerns regarding the risks involved, please contact us at [insert email] for further clarification.

16. WITHDRAWALS AND PAYOUTS
16.1. WITHDRAWAL PROCESS
Users may request withdrawals from their Managed Accounts at any time, subject to the Terms outlined herein. All withdrawal requests must be submitted through the Platform using the designated withdrawal form. Users must ensure the accuracy of the bank account or payment details provided during the withdrawal process. Robro is not responsible for delays or errors caused by inaccurate or incomplete payment details.
16.2. PROCESSING TIME
Withdrawal requests will be processed within thirty (30) days of receipt. However, additional time may be required depending on the User’s bank or payment processor. Users will be notified of the status of their withdrawal request through the Platform.
16.3. FEES AND CHARGES
All withdrawals are subject to applicable fees, including but not limited to transaction fees, currency conversion fees, or other charges imposed by financial institutions. A detailed breakdown of these fees will be made available to Users during the withdrawal process.
16.4. MINIMUM WITHDRAWAL LIMIT
Robro reserves the right to establish minimum withdrawal limits based on the User’s account type and jurisdiction. These limits will be disclosed in advance on the Platform.
16.5. PAYMENT METHODS
Withdrawals will be processed using the payment method selected by the User at the time of the request, provided it is supported by Robro. Acceptable payment methods include wire transfers, credit/debit card refunds, and other methods specified on the Platform. Robro does not guarantee the availability of all payment methods in every jurisdiction.
16.6. CURRENCY AND CONVERSION
All withdrawals will be processed in the currency of the Managed Account unless otherwise specified by the User. Users are responsible for any currency conversion fees or fluctuations in exchange rates applied by their financial institution or payment processor.
16.7. LIMITATIONS ON WITHDRAWALS
Robro may impose restrictions on withdrawals, including but not limited to:
• Pending completion of ongoing Challenges or evaluations.
• Compliance with applicable laws, including anti-money laundering (AML) regulations.
• Verification of User identity and account information.
16.8. PAYOUTS FROM CHALLENGES
Upon successful completion of a Challenge, payouts will be credited to the User’s Managed Account. Payouts will be calculated based on the performance criteria outlined in the specific Challenge description. Users are solely responsible for reviewing the payout terms before participating in a Challenge.
16.9. TAXES AND REGULATORY COMPLIANCE
Users are responsible for reporting and paying any taxes or regulatory charges applicable to their withdrawals and payouts. Robro is not liable for the User’s failure to comply with tax obligations under local, national, or international law.
16.10. DISPUTES AND REVERSALS
In the event of a dispute regarding a withdrawal or payout, Users must notify Robro in writing within seven (7) days of the transaction. Robro will review the dispute and, if necessary, reverse the transaction or provide a resolution within thirty (30) days.
16.11. FINALITY OF TRANSACTIONS
All withdrawals and payouts are considered final once processed by Robro. Users are advised to review their account details and withdrawal requests carefully before submission. Robro will not be liable for errors or unauthorized transactions caused by the User.

17. TERM AND TERMINATION
17.1. TERM
These Terms shall remain in full force and effect for the duration of the User’s access to or use of the Platform and Services provided by Robro.
17.2. TERMINATION BY USER
Users may terminate their agreement with Robro at any time by:
• Submitting a written request for account deletion to Robro’s support team at [insert email].
• Discontinuing all use of the Platform and Services.
Upon termination, the User will no longer have access to their Managed Account or any associated Services. Any outstanding obligations, such as fees or compliance with applicable regulations, shall remain enforceable.
17.3. TERMINATION BY ROBRO
Robro reserves the right to suspend or terminate a User’s access to the Platform and Services at its sole discretion, including but not limited to the following circumstances:
• Violation of these Terms and Conditions.
• Engagement in fraudulent, unlawful, or harmful activities.
• Failure to comply with applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Non-payment of fees or failure to maintain minimum account balance requirements.
In the event of termination by Robro, Users will receive written notice, including the effective date and reasons for termination.
17.4. CONSEQUENCES OF TERMINATION
Upon termination of these Terms:
• The User’s right to access and use the Platform and Services shall immediately cease.
• Robro will process the reconciliation of the User’s Managed Account, including any applicable refunds or deductions as outlined in these Terms.
• Robro reserves the right to retain account records for regulatory and audit purposes for a minimum of five (5) years, in compliance with UAE law.
17.5. SURVIVAL OF TERMS
The provisions related to intellectual property, limitation of liability, confidentiality, risk acknowledgment, tax and regulatory compliance, and dispute resolution shall survive the termination or expiration of these Terms.
17.6. REACTIVATION OF ACCOUNT
Users whose accounts have been terminated due to inactivity or voluntary closure may request reactivation, subject to:
• Compliance with the current Terms and Conditions.
• Completion of any outstanding verification or fee requirements.

18. FORCE MAJEURE
Robro shall not be liable for any failure or delay in performing its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, war, pandemics, labor disputes, or utility failures (“Force Majeure Event”).
If a Force Majeure Event occurs:
• The affected party shall promptly notify the other party and provide relevant details.
• Obligations will be suspended for the duration of the event.
• Either party may terminate these Terms if the event continues for more than thirty (30) days, with Users entitled to a pro-rata refund of unused fees for affected Services.
This provision does not apply to obligations arising from negligence or willful misconduct.

19. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Robro provides its Platform, services, and content on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Robro disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
19.1. NO WARRANTY
Robro does not guarantee that the Platform or services will be uninterrupted, error-free, or secure.
The content, tools, and materials provided are for informational and training purposes only and do not constitute professional, financial, or investment advice.
19.2. LIMITATION OF LIABILITY
Under no circumstances shall Robro be liable for:
• Indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
• Any claims arising from your use of or inability to use the Platform or services.
Robro’s total liability for all claims in connection with these Terms shall not exceed the total fees paid by the User to Robro in the six (6) months preceding the event giving rise to the liability.
19.3. USER RESPONSIBILITY
Users are solely responsible for their actions on the Platform, including compliance with applicable laws and the accuracy of information submitted.
19.4. EXCLUSIONS
Some jurisdictions may not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such cases, Robro’s liability will be limited to the maximum extent permitted by applicable law.
By using the Platform, you acknowledge and agree to these terms. If you have questions or concerns, please contact us at admin@hash-hedge.com.

20. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Robro, its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• Your Use of the Platform: Any misuse, unauthorized access, or violation of these Terms or applicable laws while using the Platform, including participation in Challenges or Managed Accounts.
• Violation of Third-Party Rights: Any claim made by a third party arising from your infringement of intellectual property, privacy, or other rights.
• Breach of Representations: Your breach of any representations, warranties, or obligations outlined in these Terms.
• Data or Content Provided: The inaccuracy or illegality of data, content, or materials you submit, post, or share through the Platform.
• Prohibited Conduct: Engaging in prohibited activities, as defined in Section 13, resulting in claims or damages.
Robro reserves the right to assume exclusive control over the defense and settlement of any matter subject to indemnification under this section. You agree to cooperate fully with Robro in asserting any available defenses and will not settle any claim without prior written consent from Robro.

21. DISPUTE RESOLUTION
21.1. NEGOTIATION AND MEDIATION
In the event of a dispute arising out of or in connection with these Terms or the services provided by Robro, the parties agree to first attempt to resolve the dispute through good faith negotiation. Such negotiation shall take place within thirty (30) days from the date the dispute is raised by one party to the other. If the dispute cannot be resolved through negotiation, the parties agree to submit the matter to mediation administered by a mediator mutually agreed upon by the parties.
21.2. ARBITRATION
If the dispute is not resolved through mediation within sixty (60) days from its initiation, the dispute shall be referred to and finally resolved by arbitration under the rules of the Dubai International Arbitration Centre (DIAC), which rules are deemed to be incorporated by reference into this clause. The arbitration tribunal shall consist of one arbitrator, appointed in accordance with the DIAC rules. The seat of arbitration shall be Dubai, United Arab Emirates, and the language of arbitration shall be English.
21.3. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates as applicable in the Emirate of Dubai. Subject to the arbitration clause above, the courts of Dubai shall have exclusive jurisdiction to resolve any disputes that are not resolved through arbitration.
21.4. CLASS ACTION WAIVER
To the fullest extent permitted by law, disputes shall be resolved on an individual basis, and neither party may bring a claim as a plaintiff or a class member in a class, collective, or representative action.
21.5. INJUNCTIVE RELIEF
Notwithstanding the foregoing, Robro may seek interim or injunctive relief in any competent court to prevent irreparable harm pending the resolution of a dispute through arbitration.
By agreeing to these Terms, you confirm that you have read, understood, and agreed to the dispute resolution process set forth herein.

22. MISCELLANEOUS
22.1. ENTIRE AGREEMENT
These Terms, along with the Privacy Policy and any additional agreements referenced herein, constitute the entire agreement between you and Robro with respect to your use of the Platform and Services. They supersede and replace any prior or contemporaneous agreements, communications, and understandings, whether oral or written, related to the subject matter.
22.2. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed and the remaining provisions of these Terms shall remain valid and enforceable to the fullest extent permitted by law.
22.3. NO WAIVER
Failure or delay by Robro to exercise any right, remedy, or privilege under these Terms shall not constitute a waiver of that right or any other rights hereunder. Any waiver must be in writing and signed by an authorized representative of Robro.
22.4. ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without prior written consent from Robro. Robro may freely assign or transfer its rights and obligations under these Terms to any affiliate or successor entity as part of a merger, acquisition, reorganization, or sale of assets.
22.5. THIRD-PARTY RIGHTS
Except as expressly stated in these Terms, no provision shall be enforceable by any person or entity who is not a party to these Terms.
22.6. NOTICES
All notices, requests, or communications required or permitted to be given under these Terms must be sent via email to the official contact email listed on the Robro website admin@hash-hedge.com. Notices to Users will be sent to the email address associated with their account.
22.7. GOVERNING LANGUAGE
These Terms are drafted in English and any translation is for convenience only. In the event of a conflict between the English version and any translation, the English version shall prevail.
22.8. RELATIONSHIP OF THE PARTIES
Nothing in these Terms shall be construed as creating a joint venture, partnership, or agency relationship between you and Robro. Both parties agree that their relationship is strictly that of an independent contractor and customer.
22.9. HEADINGS
The section headings used in these Terms are for convenience only and shall not affect the interpretation of any provision.